PH launches Korean help desks to enhance safety of Korean community

Metro Manila, Philippines — The Philippine government, in partnership with the Embassy of the Republic of Korea, has launched dedicated Korean Help Desks in key cities to bolster the protection of Korean nationals amid rising reports of crimes targeting the community.

The initiative, spearheaded by the Presidential Anti-Organized Crime Commission (PAOCC), comes after a spate of incidents in recent months, including kidnappings, armed robberies, and fatal attacks against Koreans. In response, the Korean Embassy called on Manila to adopt stronger institutional measures to ensure the safety of its citizens.

President Ferdinand Marcos Jr. ordered the Philippine National Police to form a special task force focused on protecting Korean nationals. The establishment of the Korean Help Desks is being hailed as a visible demonstration of the government’s commitment to the issue.

“This initiative serves as a concrete measure to enhance the safety of our community members and visitors, while also marking an important milestone in further strengthening the trust and cooperation between our two countries, which were elevated to a strategic partnership last year,” said Korean Ambassador Lee Sang-hwa.

A total of eight Korean Help Desks will be rolled out across five hubs with large Korean populations — Manila, Angeles, Olongapo, Tarlac, and Cebu. Housed inside local police stations, the desks are designed to provide swift response and support in cases of crimes or emergencies involving Korean nationals.

The move is considered groundbreaking, as it marks the first time the Philippines has set up dedicated units inside police stations specifically for citizens of a foreign country.

Officials from both sides expressed optimism that the program would not only improve the safety of Koreans living in and visiting the Philippines but also further deepen bilateral ties.