
Metro Manila (CNN Philippines, March 2) — E-wallet app GCash on Thursday said it is helping one of its customers over a suspected “account takeover,” after her sentiments gained traction online.
\”Gcash is aware of a complaint involving one of our customers in what is an alleged account takeover, as a result of her stolen phone,\” the company said in a statement.
\”It is an unfortunate incident and we are taking the necessary steps to help the customer through proper investigation to resolve her case,\” it added.
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I had to file for several tickets in a span of days and borrow a phone just to get a hold of their agent. Filing for a complaint isn't as easy as they paint it to be. pic.twitter.com/bqtQz2uJ4j
— 🌻cha🌻 (@hellosunchaine) March 1, 2023
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GCash does not have your back when it comes to unauthorized loans.
They will charge you for it and they will even gain from the interests. pic.twitter.com/QaUEayN8zc
— 🌻cha🌻 (@hellosunchaine) March 1, 2023















