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CIMB completes reversal of unauthorized fund transfers

Metro Manila, Philippines – Digital lender CIMB Bank Philippines on Sunday, April 27, said it has resolved unauthorized fund transfers that hit some customers the night before.

In a statement, CIMB said all affected customers have had their funds returned and users can now check their accounts for updates.

“The Bank would like to emphasize that its core banking system and customer data remain secure and uncompromised. Protecting customers’ security continues to be the Bank’s highest priority,” CIMB said.

The lender previously announced that it was conducting a probe on unsolicited withdrawals which affected “a few customers.”

However, the digital bank did not elaborate as to the reason for the unauthorized transfers.

“We wish to thank our customers for their patience and understanding, and we remain fully committed to serving you with the highest standards of security and service,” the lender said.

CIMB, one of finance app GCash’s partner banks, reported ₱100 billion in loan disbursements and ₱800 billion in transactions in 2024.