Metro Manila (CNN Philippines, November 8) — The National Union of Food Delivery Riders (NUFDR) has filed complaints against Grab Philippines after some drivers were allegedly suspended or banned for calling out the new fare restructuring program that supposedly cut their earnings.
In a statement on Wednesday, the group said the complaints filed at the Department of Labor and Employment stemmed from alleged “unfair labor practices” after they staged a protest on Oct. 25 against changes to the fare structure.
READ: Grab PH revamps earnings structure for delivery riders amid sticky inflation
It said the base fare for food delivery was slashed to ₱35 from ₱45, while the per-kilometer rate was also reduced to ₱7 from ₱10.
A total of nine riders allegedly faced suspension or were banned, but the NUFDR said it received over 50 more complaints.
Grab has yet to comment on the matter, but the firm said in an earlier statement that the new earnings scheme seeks to address “imbalance” in the system as the pay would now be based on the distance and the wait times of riders at merchant outlets.
The company also said a guaranteed minimum fare would ensure delivery riders “earn substantially above the minimum wage.”
