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People first: TTEC fosters environment of employee well-being

Photo from TTEC

Metro Manila (CNN Philippines) — Happy employees make for a strong performing team. TTEC, one of the largest global customer experience (CX) technology and services innovators for AI-enabled CX solutions, enables this with a purposeful environment driven by a focus on growth, connection, balance, and flexibility.

As the BPO industry continues to grow in the Philippines, TTEC offers its potential employees diverse career path choices while fostering and nurturing a welcoming culture.

This award-winning customer experience leader has been certified as a Great Place to Work after a thorough, independent analysis conducted by Great Place to Work® Institute Philippines.

In the analysis, current employees evaluated their TTEC experience as very good in terms of feeling safe at work, being given the right resources to do their job, and receiving fair treatment regardless of gender, sexual orientation, and race.

The recent recognition also certified that TTEC also ensures that employees have all the necessary resources and support they need to thrive at work.

The company is also dedicated to equal growth opportunity for everyone. Employees in the Philippines have access to Spectrum, TTEC’s affinity group, which includes programming and support for LGBTQ+, persons with disabilities, working parents, and working students. Team members also have access to TTEC’s Women In Leadership group, a global community of women and allies that elevates women through mentorship, educational programs, networking events, and advocacy.

This year, TTEC opens 3,000 job opportunities for Filipinos who seek to be empowered in innovating and creating solutions that make a difference to millions daily. With a commitment to fostering an environment of employee well-being, TTEC is looking for talented and passionate individuals who want to make a difference in the lives of others.

TTEC also presents flexible career mobility for anyone who strives to show consistent initiative in their everyday tasks. They offer employees options to work remotely, both for comfort of the worker and to improve their efficiency in a comfortable working environment.

Jobs open for applicants include Customer Service Representative (CSR) opportunities such as voice support, technical support, and chat specialists.

TTEC’s job opportunities are available in various roles, including customer service representatives, sales associates, healthcare support specialists, and technical support representatives. The company is looking for individuals who are passionate about delivering exceptional customer experiences and who want to grow and advance in their careers.

TTEC also offers diverse and specialized opportunities in healthcare, multilingual support, and finance.

The company is open to fresh graduates looking for a new career or professionals seeking a platform to jumpstart a different path towards success.

The customer experience organization accepts applicants who are looking to transition from careers in healthcare, finance, and languages but without call center or CSR experience.

TTEC offices are open for all walk-in applicants and virtual applications via TTECjobs.com.

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